For mid-sized suppliers, conducting e-business while complying with the mandates of retail supply chains can be daunting. Costs for trade non-compliance are significant. Among the biggest potential profit drains are the fees—termed chargebacks (or deductions, or offsets)—that retailers assess for supplier mistakes. Industry reports suggest that supplier revenues can be reduced upwards of 10% by [...]

In case you haven’t already heard, Sage North America has announced name changes to its suite of  mid-market accounting/ERP products that will be rolled out this year. Expect some confusion while the new brands take hold—some of the old names have 30 years of familiarity to overcome. Below is a list of changes to the Sage [...]

Hosted, SaaS, and Cloud Defined “Hosted” customarily means applications installed and managed off premise, but with software licensed by the end user. Software as a Service, or “SaaS,” indicates subscription to shared applications that are only available online, and not as licensed, installed software. “Cloud” refers to computing power supplied by a shared, utility-like infrastructure [...]

Last month we discussed the importance of driving further automation into your fulfillment processes and improving customer satisfaction as a result. So just how do you get started on determining where the opportunities for improved automation lie? Here’s a quick outline of the process to improve a process: Document in a process flow or description [...]

Our previous blog post highlighted the growing emphasis retailers are placing on the EDI ASN.  If your customers are retailers, they are likely at the leading edge of adoption of advanced logistics systems and technologies.  Retail profit margins are thin and retailers are driven to move goods from supplier to the shelf as efficiently as [...]