2014 Retailer Brand Value

Are the Best Retailer Brands the Largest? North America’s best retailer brands were recently ranked by Interbrand according to total brand value. Walmart, well known as the world’s largest retailer, nabbed the top spot. Most surprising was the ninth-ranked company, Coach, whose sales are only 1.2% of Walmart’s and dwarfed by hundreds of other retailers. [...]

Nine Reasons Outsourcing is on the Rise

Most businesses today are actively engaged in outsourcing. In fact, offloading of non-core functions is arguably today’s most significant trend in both private and public sectors. Change is being driven by intense, global competition with its constant pressure on finances. Once confined to areas such as legal advice, transportation, and property maintenance, outsourcing now makes [...]

Sage Connected Services: Cloud Now for Premise ERP

Sage has put great energy into the launch of its Connected Services strategy that blends cloud-delivered services with its other offerings. Does this mean that in-house, server-based software from Sage is about to disappear? Hardly. Sage calls it “Connected Services,” not “replacement services.” They know that while the case for using services provided beyond the [...]

The Services Dimension of Cloud Delivery – EDI Example

With its tremendous rise in popularity, vendors of all stripes are scrambling to position their offerings in the cloud. We’ll save definitions of the flavors of cloud implementations that are out there for another blog post. Just keep in mind that virtually all solution vendors are coming from a software development background. Since software is traditionally installed [...]

Change Management for Warehouse and ASN Automation

You presented the ROI case to management and your proposal for warehouse and ASN automation was approved!  Now you need to implement your new solution and processes.  But that’s the easy part.  The hard part will be getting your existing staff to change the way they work and adapt to the new solution.  There are many painful [...]

Computing Return on Investment (ROI) for ASN Process Automation

Following our How to Drive ASN Process Automation Improvement blog post you went to work to envision, design and document a new automated approach to pick, pack, and ship operations.  With your new approach you will meet your customers’ demands for information and advanced shipment notification.  And you will improve internal operations, cutting costs and [...]

Reducing Chargebacks

For mid-sized suppliers, conducting e-business while complying with the mandates of retail supply chains can be daunting. Costs for trade non-compliance are significant. Among the biggest potential profit drains are the fees—termed chargebacks (or deductions, or offsets)—that retailers assess for supplier mistakes. Industry reports suggest that supplier revenues can be reduced upwards of 10% by [...]